Products
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Can I use Anna Griffin Embossing Folders and Cutting Dies in other die cutting machines?Yes, you can use our products on most machines on the market. You may need to experiment with the plate...
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Can I use other brands’ Embossing Folders and Cutting Dies in the Empress machines?Yes, you can use other brands of folders and dies in the Empress machines. You may need to experiment with...
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Can the Empress die cutting machine handle 3D embossing folders?Many 3D folders from other brands will not fit in the Empress Mini, but can be used with the Empress...
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Can you use Anna Griffin Gilded Hot Foil Plates with other brands of Heat Foil Machines?Yes, you can use our hot foil plates with other machines, but please check the sizes. Our large hot foil...
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Can you use foil from other brands with the Empress Gild?Yes, if it is heat activated foil. You cannot use Minc foil as it is toner reactivated.
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Can you use Impression Dies or 3D Dies with the Empress Gild?The Gild was designed for use with Hot Foil Plates. You can test other dies, but the results can vary...
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Can you use the Hot Foil Plates from other brands with the Empress Gild?Yes, you can.
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Do you offer warranties on any of your products?Anna Griffin Inc. offers a 1-year limited warranty on the Empress family of machines (including Empress Elite, Empress Mini and...
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How do I improve the foiling result when using the Empress Gild?For under foiling, try these tips:1. Position the Foil Plate at the bottom of the heat platform.2. Add more time when heating.3. Test...
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How do I register my Empress or Gild machine?To register your Empress Elite, Empress Elite Mini or Empress Gild machine, please visit HEREWe do not currently offer registration...
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How do I release the plates from my Empress machine?If your plates are stuck in the machine, please press the reverse button. Check your plate system to make sure...
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How do I sign up for Auto Shipments?Auto Shipment sign up is limited to certain products released at different times of the year. Please follow our blog...